Digital · medio

Remote Technical Support Agreement

This remote technical support agreement template is designed for use in Paraguay, with formal structure, party appearance and editable clauses. You can adapt it online before generating a professional PDF.

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Party A name Example: e.g. Juan Pérez

Party A ID Example: e.g. 1,234,567

Party B name Example: e.g. María González

Party B ID/Tax ID Example: e.g. 80012345-6

Amount Example: Fee: e.g. Gs. 900,000 (nine hundred thousand guaraníes) monthly

Date Example: e.g. 05/02/2026

REMOTE TECHNICAL SUPPORT AGREEMENT

In the city of Asunción, Republic of Paraguay, on [Date: e.g. 05/02/2026], appears on one side [Party A name: e.g. Juan Pérez], holder of ID No. [Party A ID: e.g. 1,234,567], domiciled at [Party A address: e.g. Asunción], hereinafter "PARTY A"; and on the other side [Party B name: e.g. María González], holder of ID/Tax ID No. [Party B ID/Tax ID: e.g. 80012345-6], domiciled at [Party B address: e.g. San Lorenzo], hereinafter "PARTY B". The parties state that they have sufficient capacity to bind themselves and agree to execute this private instrument, subject to the following clauses:

FIRST: PURPOSE

PARTY A and PARTY B agree to the provision of remote technical support for [System or equipment: e.g. office computers and corporate email]. This agreement shall be interpreted in good faith, according to its economic purpose and prudent Paraguayan legal practice.

SECOND: PRICE AND PAYMENT METHOD

As consideration, price, rent, contribution or economic acknowledgment, according to the nature of the act, the parties establish [Fee: e.g. Gs. 900,000 (nine hundred thousand guaraníes) monthly], for [Included hours: e.g. 10 hours]. Every payment must be documented by receipt, bank voucher or sufficient written record.

THIRD: TERM

The term or effectiveness shall be [Term: e.g. 6 months], with support during [Schedule: e.g. Monday to Friday from 08:00 to 18:00]. Any extension, suspension or amendment must be made in writing and physically or digitally signed by the parties.

FOURTH: OBLIGATIONS OF THE PARTIES

SUPPORT shall handle incidents reported through agreed channels and record each case.
The CLIENT shall provide authorized access and back up critical information before interventions.
Hardware, license or external provider failures shall be quoted separately if additional management is required.

EIGHTH: JURISDICTION

For any dispute arising from this instrument, the parties shall seek an amicable solution. If disagreement persists, they submit to the competent ordinary courts of the Republic of Paraguay, without prejudice to mandatory rules applicable by subject matter or territory.

NINTH: ACCEPTANCE

Having read this document and as evidence of agreement, the parties sign two counterparts of the same tenor and for one single effect, at the place and date indicated above.

PARTY A signature: ___________________________

PARTY B signature: ___________________________